Frequently Asked Questions (FAQs)

1. Do I have to stay at the Sheraton Grand Hotel to attend the event?

No, hotel stay is optional. However, the price remains $825 per person whether or not you choose to stay at the hotel.

2. Can more than two people share a room?

Yes, you may request to have more than two people in a room. Please add note during checkout. Please note that the pricing remains the same per person.

3. Is breakfast included in the package?

Breakfast is not included in the all-inclusive pricing. However, there are several breakfast options available at and near the hotel for purchase.

4. What is included in the $825 per person fee?

The all-inclusive pricing covers:

* Hotel accommodations for 3 nights

* Hotel taxes and resort fees

* Training sessions

* Welcome reception

* Saturday lunch

* Sunday lunch

* Recognition dinner

5. Are there any additional charges I should expect?

You will need to provide a credit card at check-in for any incidentals or additional room charges that are not included in the event package.

Guests are also responsible for:

• Parking fees at the hotel if driving personal vehicle ($45 per night)

• Transportation to and from the hotel

6. When will I receive a detailed schedule or itinerary?

A full itinerary will be sent out closer to the event date.

7. Will I have time to explore Nashville?

Yes! You’ll have Saturday evening free to explore Nashville on your own or with your team.

8. What if I have special room requests or needs?

Please let us know as soon as possible if you have special requests, and we’ll do our best to accommodate them.

9. Can I bring a guest who is not attending the sessions?

Guests are welcome, but the pricing remains $825 per person, regardless of session attendance.

10. What is the cancellation or refund policy?

Due to the extensive planning involved in this event, cancellations and refunds are not available.